Privacy Policy

This Privacy Policy is designed to explain how the website collects, stores, and processes your personal data and any other data collected for statistical analysis purposes.

The owner of the website is committed to ensuring the privacy and protection of customers’ and visitors’ personal data, adhering to all legal and regulatory standards in force.

We reserve the right to periodically update and change our Privacy Policy to reflect any changes in the way our customers’ personal data is processed or legal terms. The most recent and current version of the Privacy Policy will be displayed on the website. It is advisable to check it periodically for any updates or changes.

Guiding Principles

The main objective of this policy is to strengthen the trust and closeness between Miguel Santos and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them as data subjects.

Legal Basis

The website operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and applicable data protection legislation, in all processes involving the processing of personal data.

According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”

Data Protection

We employ various measures to ensure the security of collected information, the protection of personal data collected, and to prevent unauthorized use, alteration, or access, unauthorized disclosure, or unauthorized destruction or loss.

As the data subject, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request its exportation or deletion from the store.

Data Collection

  • Contact form

The website may request personal data in contact forms, including name, date of birth, email, and other information provided by the visitor.

  • Website browsing

Data related to browsing in the store is also always collected. Examples of this type of data include device and browser information, network information, and IP address.

Purpose of Data Collection

Personal data is collected and processed for the following purposes:

Service provision:

  • Compliance with tax obligations;
  • Customer support: clarification of doubts about products, operation, or any other issue requested by the customer;

Direct Marketing (e.g., email marketing):

To keep customers updated on order statuses or any news on the site, we may send emails with commercial communications regarding offers, products, or campaigns, as well as thematic content and information about registered order processing.

Marketing communications are sent after and with the prior consent of the customer.

In any case, the website seeks to ensure that the information and data collected and used are appropriate for the described purposes and do not constitute an invasion of the customer’s privacy.

When do we collect data?

Data is collected when there is customer registration on the website, when filling out the contact form, or during browsing in the store.

What are your rights and how can you exercise them?

The data subject has the right, at any time, to request access, rectification, opposition, exportation, and/or deletion, as well as the right not to be subject to automated decisions.

The customer can exercise any of these rights with Miguel Santos by submitting a request sent to the following address The customer can also file a complaint with the National Data Protection Commission (CNPD).

Data Retention

The website is required to retain information for tax and audit purposes in accordance with applicable law.

The website retains your data for as long as you maintain your account on the website due to specific requirements and practices inherent to its sector of activity, or until you delete your account or request for it to be deleted from the database.

The data subject may, at any time, request access, rectification, or deletion of their personal data by sending an email to

Data Sharing

The website does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the consent of the data subject.

Any third party with whom the customer’s data may be shared is required to use it exclusively to ensure the proper functioning of its service on behalf of Miguel Santos.

The website may also disclose personally identifiable information under special circumstances, such as complying with court orders requiring it or when certain actions violate the business’s Terms and Conditions.